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Social Media Policy

Our privacy policy applies to the use of social media by this office.

The Office of the Information and Privacy Commissioner uses social media to share news and engage citizens, public bodies and private organizations in a conversation about access and privacy issues.

Our X account @BCInfoPrivacy is managed by communications staff on behalf of the OIPC.

We update and monitor our X account on weekdays during office hours (8:30 am to 4:30 pm), but we may monitor and respond at other times of the day.

Content

Through our X account, we aim to keep you informed about the activities of our office, as well as recent developments in access and privacy. Our X content includes:

  • news releases, speeches, and other publications issued by our office;
  • links to information and articles about access and privacy in BC and other jurisdictions;
  • information about upcoming events.

We repost news, links and content we think are relevant to our work and of interest to our followers. Reposts do not imply endorsement by the OIPC.

Following/Followers

We follow X accounts that are relevant to our work and our mandate. This could include the X accounts of individuals as well as organizations, public and private, who comment on access and privacy issues. Our decision to follow a particular X user does not imply an endorsement of any kind.

Complaints

The Information and Privacy Commissioner has the power to investigate, mediate and resolve complaints about the information practices of public bodies under the Freedom of Information and Protection of Privacy Act (FIPPA) and private organizations under the Personal Information Protection Act (PIPA), or requests for review of an access to information decision.

We do not accept complaints via social media. Complaints must be submitted in writing by any of the following methods:

  • By mail: Office of the Information and Privacy Commissioner for British Columbia, PO Box 9038, Stn. Prov. Govt., Victoria, BC V8W 9A4
  • By fax: (250) 387-1696
  • By email: info@oipc.bc.ca (Please note that email is not considered a secure method of transmission. If you are concerned about the confidentiality of information, including your personal information, in transit, you should send us your information via a secure means.)

Questions/Comments

If you have questions or comments about our use of social media please contact @BCInfoPrivacy or call (250) 387-5629 (toll free 1-800-663-7867 via Enquiry BC)